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Sussex Estates and Facilities

Maintenance

To request maintenance support, contact the helpdesk at estateshelpdesk@sussex.ac.uk.

Please note that any enquiries relating to accommodation should be taken to your residential porter in the first instance.

The Estates maintenance team cover a wide range of activities including building fabric, mechanical and electrical equipment/systems (internal and external) within both the academic and residential parts of the campus.

The team is available to support with all general items on campus, excluding the following:

  • portable appliances owned by staff and residents
  • IT equipment, data and telephone cabling and related maintenance – for support with IT related equipment
  • specialist laboratory equipment – please contact your school office for support

Engineers are available during the day, and are on-call 24/7 in case of emergencies.

What we support with

  • We undertake statutory and planned preventative maintenance (PPM’s), and respond to maintenance requests all year round
  • We monitor, condition and record changes to the premises building fabric, infrastructure, mechanical and electrical equipment
  • We facilitate the awareness and reporting of potential asbestos traces on campus, as well as any resulting surveying and safety works
  • We undertake water hygiene assessments, and facilitate inspections, tests, and disinfection when required
  • We provide compliance maintenance to the University premises covering around 28 different activities, such as emergency light testing, fire risk assessments and water hygiene